Joaquín Sepúlveda
Product Manager
Santiago, Chile joaquinsepulvedaraya@gmail.com +56 987744854
linkedin.com/in/joaquin-sepulveda joaquinpm.com
Professional Summary

Experience
Aby.one – Senior Product Manager
[Feb 2026 - Present]
AI Entertainment – B2C
During my time on the team, sign up conversion and retention both tripled.
  • Owned and shipped the aby.one consumer website and app end to end, from concept to production across desktop and mobile, as a core driver of subscription growth.
  • Built a real-time metrics dashboard (including cohort retention analysis) that became the team's source of truth and shaped what we prioritized next.
  • Developed internal content-management tools that streamlined production and publishing, letting a small team ship more, faster.

ThoughtWorks – Lead Product Manager
[Oct 2025 - Feb 2026]
Technology Consultancy – B2B
  • Served as embedded Lead Product Manager on a client engagement, coaching a product manager into full ownership of the role.
  • Built the PM's capability across product discovery, roadmap prioritization, and stakeholder management, establishing rituals and frameworks for a sustainable handoff.

MIVO – Founder
[Jul 2024 - Feb 2025]
Computer vision – SaaS B2B
  • Led end-to-end development of an AI-powered computer vision analytics solution, from user interviews and market research to UI/UX design, piloted across 30 stores (7 major clothing brands).
  • Collaborated with a co-founder to deploy a YOLO-based computer vision model on Raspberry Pi devices for people counting via security cameras. Built internal testing tools to validate performance.

Zerofox – Product Manager
[Mar 2023 - Jun 2024]
Cybersecurity – SaaS B2B
  • Drove a 10% increase in purchases of On-Demand Investigations & Intelligence Services through targeted UX/UI improvements.
  • Managed the feature roadmap for three cross-functional teams focused on Deep and Dark Web, Telegram, and integrations.
  • Developed a monitoring dashboard for Deep and Dark web sources, with automated alerts for critical sources and a system to categorize web sources. Improved visibility into key data feeds and enhanced overall reliability.

rFlex.io – Product Manager (previously Customer Support Lead)
[Dec 2016 - Dec 2022]
Healthcare – SaaS B2B2C
  • Grew annual revenue from 60k USD to 900k USD and secured 90% of Chile's private healthcare market by developing and executing product strategy while managing stakeholder expectations.
  • Achieved a 10% increase in MRR by launching an app (adopted by 30k+ users) that included upselling features, built with design and engineering teams under a tight 3-month deadline.
  • Boosted customer health score by 30% by creating a BI dashboard to measure customer experience and assign value scores. Proactively addressed low-scoring clients to improve retention and engagement.

Certifications
Product School - Product Manager Certificate
Jan 2022 - Apr 2022
Coursera - Data Science I: Fundamentals
Aug 2022 - Oct 2022
Platzi - User research, Design thinking, UX/UI Fundamentals, Lean UX, Usability, Python fundamentals, Machine learning
Jan 2020 - Present

Education
Universidad Adolfo Ibáñez - Engineer
2010 - 2014
International School La Serena
1996 - 2009

Skills
Tools
Claude CodeClaude DesignPower BILooker StudioFigmaV0
Languages
SpanishEnglish C2